The successful accomplishment of this internship work is the outcome of the contribution of number of people, especially those who have given the time and effort to share their thoughts and suggestions to improve the report. At the beginning I would like to pay my humble gratitude to the Almighty God for giving me the ability to work hard under pressure.
My deepest gratitude and appreciation goes to my institute supervisor, my honorable teacher Md. Aminul Haque Russel, lecturer, Daffodil Institute of IT and my RBL supervisor Md. Atiur Rahman, principal Officer. Without their guidance and assistance this report would not have seen the light of day. Their contribution to me just can be acknowledged but never be compensated.
I have benefited in many ways from the ideas of the experts of the RBL. I highly appreciate and thank Md. Shahidul Haque, Assistant General Manager for giving me the opportunity to work as an intern in RBL that enrich my knowledge and Debol Kumar Das Deputy General Manager, RBL to use the technical facilities and allow my free access in every department within RBL and convey all types of support to complete the report.
Finally, my sincere gratitude to my family and friends for supporting me, sharing their thoughts and giving me the moral support during the preparation of this report.